Privacy Policy

METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. fully understands the importance of your personal information and is committed to doing its utmost to protect the security of your personal information. During your use of the services provided by METAMEGA TECHNOLOGY SINGAPORE PTE. LTD., including but not limited to your interactions with METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. and/or your registration and use of products or services offered by METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. (collectively referred to as the "METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. Services" or "Services" hereinafter), to safeguard your privacy rights and interests, METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. hereby formulates this Privacy Policy to explain to you how we collect, use, share, transfer and store your information when you use the METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. Services, as well as the methods we provide for you to access, update, delete and protect such information.

This Privacy Policy applies to the METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. products and services we provide to you. When you use our products and services, we will process and protect your personal information in accordance with the provisions of this Privacy Policy. Please read carefully and understand the following contents:

  1. Definitions
  2. How We Collect and Use Your Personal Information
  3. How We Use Cookies and Similar Technologies
  4. How We Share, Transfer and Publicly Disclose Your Personal Information
  5. How We Store and Protect Your Personal Information
  6. Your Rights
  7. Protection of Minors’ Personal Information
  8. How Your Personal Information Is Transferred Globally
  9. How This Policy Is Revised
  10. How to Contact Us
  11. Dispute Resolution

This Privacy Policy is closely related to all METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. Services. We hope you will read it carefully before using the METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. Services and confirm that you fully understand the contents set forth in this Privacy Policy, so that you can make appropriate choices under the guidance of this Privacy Policy. We may revise this Privacy Policy from time to time in accordance with laws, regulations or business adjustments. When changes are made to this Privacy Policy, we will display the revised contents to you by means of prominent prompts, push notifications or messages after the version update. If you believe such revisions have substantially reduced your rights under this Privacy Policy, you may choose to stop using the services we provide to you; in such case, if you continue to use our services, it shall mean that you agree to be bound by the revised Privacy Policy.

If you are a minor under the age of 18 (especially a child under the age of 14, or a person with limited or no capacity for civil conduct), METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. specially reminds you that you need to read this Privacy Policy carefully accompanied by your guardian; please use the various products and services provided by METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. only after obtaining your guardian’s consent to all terms of this Privacy Policy.

Special Notice for Children

We recommend that any child participating in online activities obtain the prior consent of a guardian. If you are a child, please ask your guardian to read this Privacy Policy together with you, especially the Children’s Information and Privacy Protection Policy, and seek and obtain your guardian’s consent and guidance before submitting personal information or using the METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. Services. Your clicking to agree to this Privacy Policy, or your use/continued use of the METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. Services and submission of personal information, shall mean that you have obtained your guardian’s permission, and that your guardian also agrees to be bound by this Privacy Policy, especially the Children’s Information and Privacy Protection Policy.

1. Definitions

Unless otherwise agreed, the terms used in this Privacy Policy shall generally have the following definitions:

  1. Device: refers to a device that can be used to access our products and/or services, such as a desktop computer, laptop, tablet or smartphone.
  2. Unique Device Identifier (Exclusive ID or UUID): refers to a string of characters encoded into a device by the device manufacturer, which can be used to uniquely identify the corresponding device.
  3. IP Address: Each device connected to the Internet is assigned a number called an Internet Protocol (IP) address.
  4. SSL: SSL (Secure Socket Layer), also known as the Secure Sockets Layer, is a security protocol implemented over the Transmission Control Protocol/Internet Protocol (TCP/IP).
  5. Cookie: A Cookie is a small file containing a string of characters that is sent to and stored on your device when you log in and use a website or other online content.
  6. Account: When you register an account and provide us with some personal information, you can better use our services.

2. How We Collect and Use Your Personal Information

METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. collects and uses your personal information that you voluntarily provide during the use of the services or generated due to the needs of the products and/or services in accordance with laws and regulations and the principles of legitimacy, lawfulness and necessity.

The types of your personal information we collect and use fall into two categories:

We collect information in the following scenarios:

  1. Registration and login of METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. Services
  2. Real-name authentication
  3. Device storage permission access
  4. Game log information collection
  5. User interaction content monitoring
  6. Account security and anti-cheating
  7. Customer service and complaint handling
  8. In-game consumption records
  9. Voice and video interaction
  10. Photo, screenshot and video functions
  11. Geographic location authorization
  12. Third-party SDK information processing
  13. Legal exemption scenarios

3. How We Use Cookies and Similar Technologies

A Cookie is a small piece of text sent by the website you visit to your browser, usually containing an identifier, website name and some numbers and characters. We use Cookies for recording user session information, login status, preferred language and other settings to enhance your experience.

You may manage or delete Cookies according to your preferences through browser settings.

4. How We Share, Transfer and Publicly Disclose Your Personal Information

4.1 Sharing

We will not share your personal information with any companies, organizations or individuals outside METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. except in the following cases: service provision, legal requirements, guardian consent, public interest, etc.

4.2 Transfer

We will not transfer your personal information except with explicit consent, legal requirements, or merger/acquisition/asset transfer scenarios.

4.3 Public Disclosure

We will publicly disclose your personal information only with your explicit consent or as required by law.

4.4 Circumstances Not Requiring Your Prior Consent

Including legal obligations, national security, public security, criminal investigation, vital interest protection, self-disclosure, legal public information, contract performance, service security operation, legitimate news reports, public interest statistics, etc.

5. How We Store and Protect Your Personal Information

1. Storage period: Only for the necessary purpose and shortest legal time.

2. Storage location: Personal information collected in Singapore is stored in Singapore.

3. Security measures: Firewalls, encryption, de-identification, access control, etc.

4. Management system: Information security management and operation maintenance security management systems.

5. Security incident notification: Promptly inform users and report to regulators in case of information security incidents.

6. Your Rights

6.1 Deletion of Your Personal Information

You may request deletion if our processing violates laws, no consent, breaches agreement, you stop using services, or we no longer provide services.

6.2 Withdrawal of Authorization and Consent

You may withdraw authorization for additional information collection at any time through device settings or account cancellation.

6.3 Account Cancellation

You may cancel your account through Personal Center or customer service; we will process within 15 working days.

6.4 Exceptions

We may reject unreasonable, technically difficult, risky or impractical requests.

7. Protection of Minors’ Personal Information

We regard anyone under 18 as a minor. Minors must obtain guardian consent before using services. We implement anti-addiction systems and special protection for children under 14.

8. How Your Information Is Transferred Globally

In principle, personal information collected in Singapore is stored locally; overseas transfer requires explicit authorization or legal provisions.

9. How This Policy Is Revised

We may revise this policy and notify you through prominent prompts. Continued use means acceptance of the revised policy.

10. How to Contact Us

Contact online customer service or write to: 25 SEAH STREET, #02-01, SINGAPORE 188381. We will reply within 15 working days.

11. Dispute Resolution

This policy is governed by the laws of Singapore.

METAMEGA TECHNOLOGY SINGAPORE PTE. LTD. Children’s Information and Privacy Protection Policy

Special Notice for Guardians

If you are a guardian and we become aware that the minor under your guardianship is under the age of 14, we will further protect the personal information of the minor under your guardianship in accordance with this Children’s Privacy Policy.

Special Notice for Children

Any child participating in online activities shall obtain the prior consent of a guardian before using services or submitting personal information.

I. Children’s Personal Information We May Collect

We only collect authorized or voluntarily provided children’s personal information. We may collect guardian contact information and guardianship certificates for verification.

II. How We Use Children’s Personal Information

We use information in compliance with laws and agreements; additional purposes require prior consent.

III. How We Retain, Store and Protect Children’s Personal Information

Storage period complies with laws; information is stored in Singapore; strict security measures are adopted.

IV. How We Manage, Delete and Cancel Children’s Personal Information

Guardians may contact customer service to inquire, modify or delete children’s personal information.

V. Effectiveness

This Children’s Privacy Policy prevails if there is any conflict with the main Privacy Policy.

VI. Contact Information

Guardians or children may contact us through official channels for questions or complaints; we will reply within 15 working days.

METAMEGA TECHNOLOGY SINGAPORE PTE. LTD.